= User profiles that cause Olympus Software to crash = It has happened with users who were Masters students and became affiliated as PhDs that their Active Directory Identities and settings were not properly changed, namely the folder where their personal data is stored at EPFL. If when you go manage the user profiles in Windows {nav Control Panel > System and Security > System > Advanced System Settings > User Profiles > Settings} and you see that the user in question has a **roaming** profile, then contact the IT department to check why that is. Students have roaming profiles, not PhDs. == Fixing it == When a students changes affiliation, it can happen that there are leftovers of this roaming profile. # Delete the user profile # Have the IT fix the user entry # Let him log in again. He should have a 'local' profile then.

= User profiles that cause Olympus Software to crash = It has happened with users who were Masters students and became affiliated as PhDs that their Active Directory Identities and settings were not properly changed, namely the folder where their personal data is stored at EPFL. If when you go manage the user profiles in Windows {nav Control Panel > System and Security > System > Advanced System Settings > User Profiles > Settings} and you see that the user in question has a **roaming** profile, then contact the IT department to check why that is. Students have roaming profiles, not PhDs. == Fixing it == When a students changes affiliation, it can happen that there are leftovers of this roaming profile. # Delete the user profile # Have the IT fix the user entry # Let him log in again. He should have a 'local' profile then. = Replace Slide Scanner Parameters = {F198702}

= User profiles that cause Olympus Software to crash = It has happened with users who were Masters students and became affiliated as PhDs that their Active Directory Identities and settings were not properly changed, namely the folder where their personal data is stored at EPFL. If when you go manage the user profiles in Windows {nav Control Panel > System and Security > System > Advanced System Settings > User Profiles > Settings} and you see that the user in question has a **roaming** profile, then contact the IT department to check why that is. Students have roaming profiles, not PhDs. == Fixing it == When a students changes affiliation, it can happen that there are leftovers of this roaming profile. # Delete the user profile # Have the IT fix the user entry # Let him log in again. He should have a 'local' profile then. = Replace Slide Scanner Parameters = {F198702}